Case Study

Improving Student Safety at the University of Tennessee Knoxville with Analytics & Artificial Intelligence

To enhance student safety, UTK uses Armored Things' platform to optimize their operations.


The Results

  • Increases situational awareness and improves incident response time with real-time analytics.
  • Identifies space utilization trends to guide staffing decisions and resource allocation.
  • Increases ROI by maximizing existing hardware investments.

The University of Tennessee Knoxville (UTK) was founded in 1794. In the fall of 2019, their university had a total enrollment of 28,894 students and an estimated 7,000+ academic and administrative staff. The campus spans 910 acres, 294 Buildings, and currently has over $1 billion in projects under design and construction.

Integration Challenge

Ensuring student safety is one of UTK’s top priorities. With the aim of keeping students safe on campus, UTK was evaluating options to enhance existing operations. UTK had a world-class infrastructure, but none of it was able to connect with one another to deliver holistic and real-time insights about campus to multi-stakeholders. Like many of its peers, UTK wanted an open, simple, and integrated solution that could provide a deeper understanding of what was really happening on campus.

“Armored Things' has enabled our organization to take a huge step forward to becoming a smart campus. Their operations platform leverages a variety of components in our existing infrastructure to give us real-time views of people movement across campus at any time."

Joel Reeves
Associate Vice Chancellor and Chief Information Officer,
University of Tennessee

Enhancing Operations

With a deeper understanding of what is happening in multi-use spaces, UTK is able to identify risks, inefficiencies, and trends that otherwise might have gone unnoticed. Empowered by data from multiple sources, stakeholders were able to make smarter decisions to improve campus safety and operations.

Maximizing Existing Investments

By leveraging data already being collected within UTK’s existing infrastructure, Armored Things can help the university save money while maximizing impact. Currently, UTK uses Armored Things to enhance and manage operations at Hodges Library, the new Student Union and the iconic Rock. Armored Things is working with UTK to expand usage across campus, bringing additional buildings and outdoor spaces online.